- Access and firm security
Configure account, role, and workspace controls around the teams responsible for firm data.
- Industry compliance
Support the policies, recordkeeping, and operational controls legal teams expect.
- Critical incident readiness
Prepare the platform and the firm for urgent incidents without exposing internal response procedures.
One system for the work behind every case.
Bring intake, case work, documents, communications, reporting, signatures, accounting workflows, and integrations into a connected firm environment.
Explore the work by category.
Each category shows how related PlaintiffDesk capabilities stay connected to the case record, the responsible team, and the work that follows.
- Document tools
Store, organize, generate, review, and connect documents to the case work they support.
- Document production and routing
Standardize how generated, received, stamped, and signed documents are prepared and returned to the matter.
- Reporting
Build reusable case and firm reports from structured PlaintiffDesk information.
- Analytics
Use dashboards to monitor workload, performance, trends, and operational changes.
- Customization
Shape case sections, fields, workflows, permissions, and views around the firm.
- Intake to resolution
Carry information from the first contact through case creation, active work, and resolution.
- Integration access
Connect approved systems without forcing staff to leave the case workflow.
For executives
PlaintiffDesk connects Firm settings, Global admin dashboard, Guided onboarding through the same case workflow, access model, and accountable team.
View more- Firm settings
Manage firmwide structure, defaults, permissions, and operational standards from one place.
- Global admin dashboard
Give authorized leaders a firmwide view of configuration, adoption, and operational health.
- Guided onboarding
Establish the core firm workspace through guided configuration, then validate approved data and representative workflows before broader use.
- Contacts, intake, and case creation
Move qualified intake information into a usable case record without duplicate entry.
- Document management
Keep case files, folders, versions, and generated work connected to the matter.
- External communications
Keep client and third-party communication visible from the appropriate case context.
Signatures
PlaintiffDesk connects Signature requests, Signing, Internal tracking, Template requests, Access tracking, Completion records and document generation through the same case workflow, access model, and accountable team.
View more- Signature requests
Prepare and send documents to one or more signers from the case.
- Signing
Give recipients a focused signing experience with required fields and available access controls.
- Internal tracking
Follow request, signer, and completion status without leaving PlaintiffDesk.
- Template requests
Start repeatable signature workflows from approved document templates.
- Access tracking
Record relevant request access and signer activity for internal review.
- Completion records and document generation
Prepare completed documents and available signing activity records when an enabled request is finished.
SMS, fax, and email
PlaintiffDesk connects SMS setup, Fax setup, Email access and routing through the same case workflow, access model, and accountable team.
View more- SMS setup
Prepare the firm configuration, consent practices, ownership, and readiness checks needed before text-message workflows are enabled.
- Fax setup
Where separately provisioned, connect inbound and outbound fax activity to firm and case workflows.
- Email access and routing
Use firm-branded PlaintiffDesk addresses and purpose-built inbound addresses to route relevant communication to cases.
QuickBooks® software
PlaintiffDesk connects Expense tracking, Trust accounting, Accounting reporting through the same case workflow, access model, and accountable team.
View more- Lead API
Plan approved intake connections around a defined data contract, firm scope, validation, and accountable error handling.
- Workflow automation
Design narrowly scoped no-code workflows for supported firm events and actions where an approved connection is available.
- API documentation
Orient approved developers to the technical materials available for a separately approved integration.
Bring the work behind every case into one system.
Walk through PlaintiffDesk using the workflows, teams, and systems your firm already has.