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Access tracking

Record relevant request access and signer activity for internal review.

A practical part of the firm’s workflow.

Where signatures are enabled, access tracking preserves available request and signer events for internal review. Authorized users can inspect the sequence of invitations, access, signing, decline, and completion activity alongside the request record.

Event sequence

Recorded lifecycle events provide a chronological view of request and signer progress.

Request context

Access activity remains associated with the relevant request, recipient, and document set.

Authorized review

Visibility into tracking information follows employee access to the signature request.

What the team can expect.

  1. Open the tracking record

    Select the request and review its recipient, status, and event sequence.

  2. Investigate an exception

    Compare the available timestamps and states before resending, canceling, or escalating.

  3. Preserve the outcome

    Keep the completed request and available signing activity records with the related matter.

Read the operational guidance

Know when the request was opened.

Keep relevant signer access and activity available for review.

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