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Platform

Firm settings

Manage firmwide structure, defaults, permissions, and operational standards from one place.

A practical part of the firm’s workflow.

Firm settings gives authorized administrators one place to maintain the structures and operational choices that shape daily work. Available settings can cover users, case types, fields, folders, communications, workflows, billing access, and team responsibilities.

Central administration

Firmwide configuration is grouped around the people, records, and workflows it affects.

Role-aware changes

Administrative areas remain limited to users with the corresponding level of access.

Shared operating standards

Case structures, templates, folders, and workflow choices can be maintained as firm practices evolve.

What the team can expect.

  1. Assign an owner

    Identify the administrator responsible for each area of configuration and its review schedule.

  2. Make a tested change

    Use a representative record to confirm how the proposed setting affects staff work.

  3. Communicate and govern

    Document the decision, prepare affected users, and revisit the setting when responsibilities change.

Read the operational guidance

Set the standard once.

Manage firmwide structure, defaults, and operating rules from one place.

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